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G Adventures founder: ‘Current situation has led to consumer frustration’

Travel Weekly
Travel Weekly
Casual
👁️ 34 views📅 6 years ago⏱️ 42:21
What This Creator Said
Creator Had Mixed FeelingsCabin / Ship TourCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

we made the call I think very early in terms of canceling just till the end of April I think we were one of the first companies that did it on the on the 13th of March

I mean the travel industry is now the world's biggest startup might be the biggest startup in history it's a 10 trillion dollar industry

we're still getting booking so we're still doing actually relatively well and actually stop telling people that because people actually don't believe this is 2021 bookings

Creator's Tips & Advice

Understand that travel businesses operate in a circular economy and refunds are complex.
Customers should create demand for sustainable changes in the travel industry.

Questions This Creator Answers

QHow has the COVID-19 pandemic affected G Adventures and the travel industry?
QWhat are the challenges and future outlook for travel companies post-pandemic?
YouTube Video Description

Lucy Huxley speaks to Bruce Poon Tip