‘Homeworkers are hampered by lack of support’

the difficulty for travel agents at the sharp end which is all of my team and myself is that that lack of clarity and the messages keeping changing does not make doing the job easy

we've got 90 self-employed home workers who are predominantly there all the time for their clients giving the best service they possibly can and I think in these really challenging times it's really hard for the home workers to give the best service when there is just no backup or very little support

the airlines need to be called out and they need to be called out and held to account

there are huge Unity's to take you from to job if you are self employee