Is Celebrity Cruises Slashing Service Quality? Our Celebrity Equinox Experience Revealed!
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
we still had a very good to Grey experience the subtle hidden impact of what appeared to be fewer staff was less personalized service
overall we still had a very good to Grey experience
we still love Celebrity Cruises and we're going to continue the sale with them
on a scale of one to 10 we'd still say this Cruise overall was an eight or a nine which is a very good score
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Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Description↓
In the cruising industry service is everything - particularly for premium cruise brands like Celebrity Cruise Line. When you pay a premium price you expect a premium product and for loyal guests who sail regularly, we tend to notice obvious cutbacks and changes to service levels right away. But sometimes companies try to make subtle changes without anyone noticing. Up to now we had only heard and read about the concerning trend that many cruisers have been reporting lately - reduced staff levels - it was not something we had experienced first hand. But we recently sailed on the Celebrity Equinox and we also noticed what appeared to be reduced service levels at bars, lounges, restaurants, and around the pools. Seeing is believing and so in this video we will show you video clips from our Celebrity Cruises only a few months apart so you can judge for yourself. Have you noticed any staff shortages on your recent cruises? Leave us a comment below.