Travel Agents: ‘The government’s mixed messages are maddening’
Travel Weekly
✨Casual
👁️ 6 views📅 5 years ago⏱️ 49:05
What This Creator Said
2 Sad Bacon
Creator Had Mixed FeelingsTips & Advice✨Casual Creator
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
the government's mixed messages are maddening
it's this you know in out in out it now seems to appear that we're getting an update every thursday
clarity would be really helpful right now
the uncertainty just continues and it's just really unhelpful
Creator's Tips & Advice
✓Reassure clients that you will work on their behalf to ensure they are happy, whether moving their holiday or providing a credit voucher.
✓Explain the situation with Foreign Office regulations and advise on travel insurance coverage for COVID-19.
✓Advise clients to check their travel insurance policy covers COVID-19 before they go and while they are away.
✓Work with suppliers to ensure flexible terms and conditions, such as late ticketing, small deposits, and changeable fares.
Questions This Creator Answers
QHow are travel agents coping with the government's mixed messages and changing travel restrictions?
QWhat advice should agents give to clients wanting to travel amid uncertainty?
QHow has the role of the travel agent changed during the pandemic?
YouTube Video Description↓
Lucy Huxley speaks to Idle Travel’s Tony Mann, Haslemere Travel’s Gemma Antrobus and Holidaysplease’s Charles Duncombe