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Travel marketing during the coronavirus crisis

Travel Weekly
Travel Weekly
Casual
👁️ 11 views📅 6 years ago⏱️ 39:02
What This Creator Said
Creator Had Mixed FeelingsTips & AdviceCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

getting the sentiment right getting the tone of voice right and the kind of content you're going to put out there they're the real big challenges for all the marketing organizations

we've got some really really sophisticated market ears in this industry and I think we're showing the way forward to maybe other sectors

we're not working at full capacity on resource we've furloughed a number of people so my team my marketing expanded marketing team usually over 20 people and we're down to just five

the big problems that the industry faces is that this is a shock to the system for everybody and it's very very difficult to sell to a market that would probably love to buy but isn't in the position to do so at the moment

Creator's Tips & Advice

Use data clues from web traffic and search trends to guide content and offers.
Focus on customer service communications first, then gradually reintroduce marketing.
Provide useful, interesting, and on-topic content that hits at least one of these filters.
Small businesses should listen to customers and use content to stay engaged for recovery.

Questions This Creator Answers

QWhat are the current marketing strategies for travel brands during the coronavirus crisis?
QHow should brands adjust their tone and content in response to the pandemic?
QWhat practical steps can travel companies take to support customers and agents?
QWhen and how should brands reintroduce sales messages and pay-per-click advertising?

Port Highlights

Antigua1 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

Hollie-Rae Brader speaks to Kuoni’s Dean Harvey, The Advantage Travel Partnership’s David Forder and Digital Drums’ Steve Dunne about striking the right tone.