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Celebrity Cruises President Responds to Community Backlash

Tom Sunday
Tom Sunday
🥉Knowledgeable
👁️ 33K views📅 2 years ago⏱️ 17:30
What This Creator Said
Creator Warns AgainstFull Ship Review🥉Knowledgeable Creator
Veteran Cruiser

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

so in response to a lot of community backlash Celebrity Cruises president Laura hodgin has addressed some of the concerns that we raised in our recent videos

it's clear that the decision to charge for these areas was primarily profit driven which some find quite disappointing

I mean this is a straight up lie I don't know of any other way of calling it

Creator's Tips & Advice

Consider sailing with Oceania if Celebrity continues nickel-and-diming guests
Improve the quality of free food before charging for premium items
Listen to community feedback to avoid disconnect from customer desires

Questions This Creator Answers

QWhy did Celebrity add Coco K to itineraries?
QWhy were butlers eliminated from Sky Suites?
QWhy was there a charge for cookies during the pilot program?
QHave Aqua Class and Concierge Class amenities been reduced?
QWere items removed from the main dining room menu and added back for charge?

Topics Covered

Value Pricing4½ Sad BaconPort Destination4 Sad BaconCabin Suite3½ Sad BaconDining Main4½ Sad BaconDining Specialty2½ Sad BaconLoyalty Program1½ Sad BaconService Crew3 Sad BaconItinerary Route4 Sad Bacon

Port Highlights

Coco K4 Sad Bacon
Top: Hideaway Beach (close to $90 per person)
Fort Lauderdale2½ Sad Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

☑️ HELP ME REACH 10,000 SUBSCRIBERS! https://www.youtube.com/channel/UC_scPjtva0NWbroTp3vyVqA?sub_confirmation=1 In response to the community backlash, Celebrity Cruises' President, Laura Hodges Bethge, has addressed the concerns raised in our recent videos. Today, we'll listen to her statements and fact-check some of her claims. In the past few videos, we discussed the community's outrage regarding recent decisions made by Celebrity Cruises, such as reducing food quality, services, and amenities previously included in the cruise price. Some of these changes include charging for cookies and eliminating butler services for suite guests. It seems our collective voices have reached the ears of Celebrity, prompting a response. In a recent webinar, President Laura Hodges Bethge addressed these concerns and provided some explanations. This webinar was available to Captain's Circle members through their website, and I've recorded the most important segments to share with you today. Let's see what she has to say about all of this. ⭐Become a channel Member: https://www.youtube.com/channel/UC_scPjtva0NWbroTp3vyVqA/join ⭐Check out my Website: https://www.tomsunday.com/ ► SOCIAL MEDIAS 🐦 Twitter: https://twitter.com/iamtomsunday 📷 Instagram: https://www.instagram.com/iamtomsunday Hello Friend! My name is Tom Sunday. I live in New York and love finding the best of everything! This Channel is all about my adventures in life. I hope you subscribe and join me on this journey! Video Chapters 00:00 - Intro 01:13 - Addition of CocoCay 05:42 - Celebrity Cruises is morphing into Royal Caribbean 07:00 - Removal of butlers from sky suites 09:00 - Charging for cookies 11:38 - Reduction of aqua class amenities 13:54 - Menu changes at Blu 14:32 - Main dining room changes 16:55 - Other changes #celebritycruises #cruise #cruiseship #cruiseblogger