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Curated Conversation: Post COVID IT Optimisation - How IT Departments Do More With Less

Seatrade Cruise
Seatrade Cruise
✨Casual
πŸ‘οΈ 151 viewsπŸ“… 5 years ago⏱️ 55:10
What This Creator Said
Creator Had Mixed FeelingsTips & Advice✨Casual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

we had to transition this workforce to work from home right that was key

we were already doing a lot of that and then just sort of accelerated the program

we think a lot of it isn't throwaway there are some things that we think will go away

we need flexibility nobody knows what happens in the next years

Creator's Tips & Advice

βœ“Accelerate deployment of new technologies to workforce during crises
βœ“Focus on flexible systems to adapt to changing regulations
βœ“Prioritize initiatives with clear value to organization

Questions This Creator Answers

QHow IT departments can optimize operations post-COVID with limited budgets
QWhat challenges IT operations faced during the pandemic and how they adapted
QHow cruise lines decide on critical investments during financial constraints

Topics Covered

Safety Medical2 Happy BaconValue Pricing1 Happy BaconWifi Connectivity1Β½ Happy BaconService Crew1Β½ Happy BaconShip Condition1 Happy BaconItinerary Route1Β½ Happy BaconBooking Process1 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon β€” creators loved this aspect
Sad Bacon β€” creators took issue with this
Meh β€” no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = β€œmeh”, 5 = β€œbacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description↓

The industry shut down of 2020 has impacted all areas of spending for cruise lines, including IT operations. Conversely, we cannot underestimate the critical role technology and digitalisation play in returning to safe cruising. This panel will explore the challenges IT operations departments faced and how technology leaders adapt their strategy to "do more with less." We will discuss how COVID has impacted IT, especially regarding efficiency, how do leaders decide what a critical investment is, and how you can keep costs down while still innovating. Speakers Include: Moderator: Ian Richardson, CEO and Co-Founder, TheICEway Chris Grayson, Head of Revenue & Systems Acquisition, Eqcentric Jean-Louis Cambert, Chief Information Officer, Ponant Dimple Jethani, CIO & SVP IT Operations and Governance, Norwegian Cruise Line Holdings Scott Piccolo, CIO & SVP Enterprise Applications and Emerging Technology, Norwegian Cruise Line Holdings