Our Feedback Was Refused Onboard Sun Princess - Medallion Class Cruising
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
they basically refus to take a complaint without knowing who he is
he said this is the issue you're seeing this as a guest problem not a service or standards issue
we were in line in direct sunlight for 20 minutes
why are we not doing the water on the other side anyway
Creator's Tips & Advice
Questions This Creator Answers
Topics Covered
Port Highlights
Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Description↓
Our cruise on the Sun Princess had a stop in St. Thomas and after a long day in port snorkeling and exploring the shops, we arrived back at the pier. The security line was quite long with only one agent vetting passengers. On the other side of the chain link fence, we could see the familiar relief of cold water and Princess crew ready to welcome us back onboard. While the problem with this experience ultimately fell on port security and not Princess, we were surprised when Guest Services on the ship refused to listen to John's feedback and the reason they gave as to why. This is the first time I have experienced an issue with MedallionClass cruising. Full vlog of this day coming this week!