Webcast: Flexibility is ‘key’ to success of credit notes, say river cruise bosses
Travel Weekly
✨Casual
👁️ 40 views📅 6 years ago⏱️ 29:06
What This Creator Said
1 Happy Bacon
Creator Had Mixed FeelingsTips & Advice✨Casual Creator
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
flexibility is key to success of credit notes
we're offering a future cruise credit of 115 percent
river cruise market is for the mature traveler but it can be for younger people
the river cruise community continues to work together
Creator's Tips & Advice
✓focus on self development and learning to be ready when travel resumes
✓keep in touch with customers and plant seeds for future travel ideas
✓stay optimistic and keep options open for clients
✓use virtual events and training platforms to engage with agents and consumers
🆕New to Cruising? This Creator Addresses:
older travelers may be nervous about health conditions — broaden who you're selling to, include families and younger travelers
Questions This Creator Answers
QHow has the river cruise sector been affected by COVID-19?
QWhat are river cruise companies offering to customers with canceled cruises?
QHow can travel agents support clients and prepare for recovery?
Topics Covered
Value Pricing2 Happy BaconBooking Process1½ Happy BaconItinerary Route2 Happy BaconKids Family1½ Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way
Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Description↓
Lucy Huxley speaks to AmaWaterways co-owner and executive vice president Kristin Karst, Avalon Waterways chief executive Giles Hawke and Clia senior vice president membership and director Andy Harmer