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Eat. Drink. Cruise. | Episode 3 with Zach Sulkes, Carnival Cruise Line

Seatrade Cruise
Seatrade Cruise
Casual
👁️ 30 views📅 1 years ago⏱️ 29:08
What This Creator Said
Creator RecommendsFull Ship ReviewCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

we have a partnership right now with EOS Spirits which is around circular packaging

we've reduced our usage around 30,000 bicardi bottles are out of use

each ship gets a different bar experience

the guest slash consumers customer whatever you want to call them comes first

Creator's Tips & Advice

Focus on guest satisfaction first, then revenue
Use fact-based decision-making for operations
Invest in team wellness and training

Questions This Creator Answers

QHow is Carnival leading in F&B sustainability?
QWhat unique bar experiences are on Excel class ships?
QHow does Zach's industry experience influence Carnival's beverage operations?

Topics Covered

Dining Bars Drinks3½ Happy BaconValue Pricing1½ Happy BaconService Crew2½ Happy BaconEntertainment Nightlife1½ Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

In this weeks episode Ken sits down with Zach Sulkes, AVP of Beverage Operations for Carnival Cruise Line, bringing over 20 years of industry experience to the table. From his tenure at Bacardi to his current role at Carnival, Zach offers a unique perspective on the dynamics of cruise F&B. Discover how Carnival is leading the charge in F&B sustainability, reducing food waste, and pioneering circular packaging initiatives. Dive into the immersive bar experiences aboard Carnival's XL class ships, where each vessel boasts its own unique brewery and themed bars, elevating the onboard guest experience to new heights. Zach dives into factors that make a huge impact onboard, including the importance of investing in onboard teams, nurturing talent, and enhancing guest interactions for an unforgettable cruise experience. Plus, explore the delicate balance between Carnival's stellar guest satisfaction and revenue optimization, as Zach shares insights into decision-making processes that drive Carnival's F&B operations forward.