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How to resolve shore excursion issues on a cruise

Don's Family Vacations
Don's Family Vacations
🏅Authority
👁️ 10K views📅 7 years ago⏱️ 9:58
What This Creator Said
Creator RecommendsTips & Advice🏅Authority Creator
CaribbeanVeteran Cruiser

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

I wanted to do something I haven't done before on my last trip to the Caribbean on the Royal Princess

I went down said hi to the gentleman who was at the desk shook his hand and I stated my case very matter-of-factly

we have cut the price of your shore excursion in half

because of how I handled it and you know I suggest this to everybody just go be nice be a great person

Creator's Tips & Advice

Be friendly and state your case matter-of-factly when complaining at the shore excursion desk
Don't yell or demand money back immediately; let the staff handle it
Be nice and a great person to get further with any complaint

Questions This Creator Answers

QWhat to do if you book a shore excursion and it is horrible and not what was advertised
QHow to make a complaint on a cruise ship the right way

Topics Covered

Excursions2½ Happy BaconService Crew3 Happy BaconLoyalty Program1½ Happy Bacon

Port Highlights

Caribbean2 Happy Bacon
Top: Coral World sea lion swim ($150 US per person)
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

How to resolve shore excursion issues on a cruise. There's a right way and a wrong way to make a complaint on a cruise ship. Let's talk about the best way to get results that will make you happy. Need to contact me with questions or to book a cruise? You can email me at dterris@travelonly.com or check out my website at dterris.travelonly.com Looking for information on out group cruise? Email me at cruisingwithdon@hotmail.com check out some of these other videos. https://www.youtube.com/watch?v=sISNZorUBKU&t=33s https://www.youtube.com/watch?v=_27kWO5qZUg&t=3s