P&O Cruises: ‘We’re focused on enhancing the relationships we have with agents’
Travel Weekly
✨Casual
👁️ 72 views📅 4 years ago⏱️ 29:59
What This Creator Said
2 Happy Bacon
Creator Had Mixed FeelingsTips & Advice✨Casual Creator
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
we're focused on enhancing the relationships we have with agents
agents are absolutely critical to our success in the future more so
we're investing in our contact center we created a dedicated line for agents
the goal posts have changed i have a very different set of challenges
Creator's Tips & Advice
✓Agents should reach out to P&O for support and training materials.
✓Consider redeeming Shine rewards for agent cruises on Iona.
✓Use the new digital holiday planner on board for bookings.
Questions This Creator Answers
QHow is P&O enhancing relationships with travel agents?
QWhat support did P&O provide to agents during the pandemic?
QWhat are the current cruise restrictions and onboard experience?
Topics Covered
Booking Process2 Happy BaconLoyalty Program3 Happy BaconService Crew2 Happy BaconDining Main2½ Happy BaconEntertainment Shows2½ Happy BaconItinerary Route3 Happy BaconValue Pricing2½ Happy BaconAgent Relationships3 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way
Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Description↓
P&O Cruises: ‘We’re focused on enhancing the relationships we have with agents’: Lucy Huxley speaks to P&O Cruises’ Rob Scott