Pressing Issues - Disney World vs. Universal Orlando COVID-19 Handling, shopDisney Woes (8/23/2020)
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
the issues with these merchandise releases are worse when they sell them on shop disney than when they do them in the parks
universal is absolutely doing everything they can to reach out and make their pass holders feel special
the level of guest service that i've seen from the cast members at walt disney world has been something i have not seen in probably a decade and a half
Creator's Tips & Advice
Questions This Creator Answers
YouTube Video Description↓
In this week's episode, our panel discusses the their experiences at both Walt Disney World and Universal Orlando parks, and how the modifications and enforcement of COVID-19 related changes have affected the guest experience. We'll also discuss recent experiences with shopDisney, including the recent addition of the MerchPass system. Join us for Pressing Issues, live every Sunday at 8pm ET, right here on YouTube! Pressing Issues presents an in-depth discussion and analysis of the biggest stories of the week and their impact on Disney parks, guests, and cast members. This video is produced by WDW News Today - the worldwide leader in Disney parks news. Read all our news at www.wdwnt.com