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Tui: 'We're ready to restart our programme'

Travel Weekly
Travel Weekly
Casual
👁️ 46 views📅 5 years ago⏱️ 37:02
What This Creator Said
Creator Had Mixed FeelingsCabin / Ship TourCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

the great news is that we're you know restarting our our programme which is one really pleased to talk to you about today

we're not going to take customers to destinations where we're not confident they won't have a brilliant time

we've allowed customers to amend the holiday for free and therefore what I think that does is it make sure those people that are very most nervous around the experience have been able to do that without any cost

I'm not concerned that there's going to be a huge compensation backlash because I believe the teams will have got it right

Creator's Tips & Advice

Customers should reduce cabin luggage to minimize movements on the aircraft.
Travelers should be flexible and use free amendment options if nervous about the experience.

Questions This Creator Answers

QWhat are TUI's restart plans for July 2020?
QHow has TUI handled cancellations and refunds during the pandemic?
QWhat safety measures will be in place for customers traveling with TUI?
YouTube Video Description

Commercial director Richard Sofer speaks to Lucy Huxley