Trip Bacon โ€” The secret ingredient to the perfect getaway logo
Trip Bacon

Curated Conversation: Seatrade Cruise Talks Take-Over: Cruise Crew Management Forum

Seatrade Cruise
Seatrade Cruise
โœจCasual
๐Ÿ‘๏ธ 49 views๐Ÿ“… 4 years agoโฑ๏ธ 50:17
What This Creator Said
Creator Had Mixed FeelingsTips & AdviceโœจCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

we aim to map out our new set of rules that we think being the crew the people being the crew will need to conform to

we have redesigned the crew experience to compensate of course some lack of services that we have been obliged to take out

the new norm is people looking at careers having to find alternative incomes for their families

we have set up a huge crew support hotline we are about 30 operators speaking many languages

Creator's Tips & Advice

โœ“Redesign employee journey with communication, training, and crew welfare as pillars
โœ“Use digital tools for crew services and training to maintain social distances
โœ“Create crew excursions with protected tours to allow safe shore access
โœ“Implement crew support hotlines for mental health and general assistance

Questions This Creator Answers

QHow do cruise lines develop strategies for crew management under COVID-19?
QWhat are the recruitment and administration challenges for crew management?
QHow can digitalization apply to catering management on cruise ships?
QWhat changes did cruise lines make to crew conditions for successful operation during the pandemic?

Topics Covered

Service Crew1ยฝ Happy BaconSafety Medical1 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon โ€” creators loved this aspect
Sad Bacon โ€” creators took issue with this
Meh โ€” no strong opinion either way

Scale: 0โ€“5 strips in half-step increments. 0 = โ€œmehโ€, 5 = โ€œbacon blissโ€. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Descriptionโ†“

In this Seatrade Cruise Talks Takeover, tune in to a CruiseConnect session from November 2020. At the end of a year that required truly outstanding effort and dedication on the part of both crew and crew managers, it was time to reflect on the challenges and bottlenecks in our system and, more importantly, to share experience and best practices: Recruitment challenges - Dealing with and optimizing crew admin - Improving relationships and working with authorities - Solutions for training and business continuity - What will it take to get people - crew, and passengers safely and confidently back on board? Speakers Include: Grant Holmes, VP, Cruise Solution, ISS Dieter Jaenicke, Chairman and Founder, Viking Maritime Group Magali Berolucci, Director of Crew Development and Strategy, MSC Cruises Christian Ioannou, Managing Director, MCTC Antonella Varbaro, Fleet Hotel Human Resources Director, Costa Crociere