Dnata boss: ‘In any normal world we wouldn’t have needed to merge Gold Medal Agents and Travel 2’
Travel Weekly
✨Casual
👁️ 60 views📅 5 years ago⏱️ 36:15
What This Creator Said
½ Happy Bacon
Creator Had Mixed FeelingsTips & Advice✨Casual Creator
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
in any normal world it we wouldn't have needed to do it they were both highly profitable businesses
we gave it a quite a significant haircut so because what you don't want to do is is do one round and then do a second round
optimism isn't a strategy right you can't you can't just sit there and hope
we've had a really really um at the start of it we were having really good success in terms of rebookings
Creator's Tips & Advice
✓Over-communicate in a crisis with weekly updates and offers
✓Take a consultative, nuanced approach with trade partners rather than blanket offers
✓Plan for brochure printing but match to market demand with mini logs
Questions This Creator Answers
QHow has dnata Travel Europe responded to the COVID-19 crisis?
QWhat are the operational changes after merging Gold Medal Agents and Travel 2?
QWhat is the outlook for travel demand and agent partnerships?
Topics Covered
Booking ProcessMehValue PricingMeh
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way
Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Description↓
Lucy Huxley speaks to dnata Travel Europe’s Lisa McAuley