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Eat. Drink. Cruise. | Episode 3 with Zach Sulkes, Carnival Cruise Line

Seatrade Cruise
Seatrade Cruise
Casual
👁️ 28 views📅 1 years ago⏱️ 29:08
What This Creator Said
Creator RecommendsTips & AdviceCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

sustainability unique and distinct experiences reshaping beverage consumption culinary Innovation supply and demand in today's commercial world and the people that make all of this happen is actually what our eat drink Cruise podcast aims to cover

Carnival as a corporation not just a cruise line uh has a you know some some Hefty goals um on sustainability side but as a applies to food and beverage on on the food side there are quite significant food waste reduction goals

we have a partnership right now with EOS Spirits which is around circular packaging uh and the goal being to to rid the universe and you know in the earth and then you know as it applies to cruise lines but of single use glass

each ship gets a different bar experience yeah correct so you know Carnival has some very standardized programming across the fleet whether it's the Red Frog rumar the Blue Iguana tequila bar

Creator's Tips & Advice

Focus on guest satisfaction first, as they are the ones who choose to come back and recommend the cruise line.
Use fact-based decision-making to balance guest experience with revenue goals.
Invest in team member wellness and training to improve guest interactions and service quality.

Questions This Creator Answers

QHow does Carnival lead in F&B sustainability and reduce food waste?
QWhat are the unique bar experiences on Carnival's Excel class ships?
QHow does Zach's background influence his approach to beverage operations at Carnival?

Topics Covered

Dining Bars Drinks3½ Happy BaconService Crew2½ Happy BaconValue Pricing2 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

In this weeks episode Ken sits down with Zach Sulkes, AVP of Beverage Operations for Carnival Cruise Line, bringing over 20 years of industry experience to the table. From his tenure at Bacardi to his current role at Carnival, Zach offers a unique perspective on the dynamics of cruise F&B. Discover how Carnival is leading the charge in F&B sustainability, reducing food waste, and pioneering circular packaging initiatives. Dive into the immersive bar experiences aboard Carnival's XL class ships, where each vessel boasts its own unique brewery and themed bars, elevating the onboard guest experience to new heights. Zach dives into factors that make a huge impact onboard, including the importance of investing in onboard teams, nurturing talent, and enhancing guest interactions for an unforgettable cruise experience. Plus, explore the delicate balance between Carnival's stellar guest satisfaction and revenue optimization, as Zach shares insights into decision-making processes that drive Carnival's F&B operations forward.