Viking Service Guarantee
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
did you know Viking is the only Cruise Line with a service guarantee
not satisfied upon first check-in speak up within 24 hours
Viking has 24 hours to correct the situation
Viking will refund one 100% of the cruise price
Creator's Tips & Advice
Questions This Creator Answers
Topics Covered
Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Description↓
From the very start, a Viking cruise is crafted to impress. Not satisfied upon first check-in? Speak up within 24 hours. Whether it's the food, staff, or excursions, notify the Program Director on board or the Viking Host at the hotel. Viking has 24 hours to correct the situation. In the unlikely event a solution cannot be reached, the guest can depart as soon as possible, and Viking will refund 100% of the cruise price. Departure assistance is provided, but return trip costs are on the guest. Service guarantee excludes Acts of God, Strikes, or Other as indicated in the Terms and Conditions (https://docs.vikingcruises.com/pdf/2-240101_BookingAndSaleTermsAndConditions.pdf) 📧 Contact us: kengraham@travelonly.com 🌐 Visit our website: www.kengraham.travelonly.com 📲 Instagram: www.instagram.com/travelonly_with_ken Some videos and images courtesy of Viking Cruises. #viking #vikingcruises #rivercruise #cruise #expedition #travel #cruiselife #exploretheworld #traveltips #vacation #oceancruise