Celebrity boss: ''There's an unhealthy obsession with cheap rather than quality'
Travel Weekly
β¨Casual
ποΈ 142 viewsπ
2 years agoβ±οΈ 32:32
What This Creator Said
2 Happy Bacon
Creator RecommendsCabin / Ship Tourβ¨Casual Creator
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
there's an unhealthy obsession with cheap cheap rather than an obsession with quality
Laura has put sort of the customer right as our North Star in the business
we're going on a cruise and we're going to try and experience it as a customer
technology is good but it could be way way better
Creator's Tips & Advice
βTravel agents should focus on selling quality and matching the right cruise to the customer rather than competing on price
βAgents should experience the product personally to better communicate its value to clients
πNew to Cruising? This Creator Addresses:
Customers might choose a cheap cruise and have a bad first experience β Agents should match customers to the right cruise rather than selling on price alone
Questions This Creator Answers
QWhat are the priorities for Celebrity Cruises' new managing director?
QHow does Celebrity Cruises differentiate itself from other cruise lines?
QWhat is the company's approach to pricing and value?
Topics Covered
Value Pricing1Β½ Sad BaconSafety Medical2Β½ Happy BaconService Crew3Β½ Happy BaconExcursions3 Happy BaconEntertainment Shows2Β½ Happy BaconPort Destination3 Happy BaconBooking ProcessMeh
Port Highlights
CoCoCay3 Happy Bacon
Southampton2Β½ Happy Bacon
How to read the Trip Bacon Score
Happy Bacon β creators loved this aspect
Sad Bacon β creators took issue with this
Meh β no strong opinion either way
Scale: 0β5 strips in half-step increments. 0 = βmehβ, 5 = βbacon blissβ. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Descriptionβ
Lucy Huxley speaks to Celebrity Cruises' new MD Giles Hawke