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Celebrity boss: ''There's an unhealthy obsession with cheap rather than quality'

Travel Weekly
Travel Weekly
✨Casual
πŸ‘οΈ 142 viewsπŸ“… 2 years ago⏱️ 32:32
What This Creator Said
Creator RecommendsCabin / Ship Tour✨Casual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

there's an unhealthy obsession with cheap cheap rather than an obsession with quality

Laura has put sort of the customer right as our North Star in the business

we're going on a cruise and we're going to try and experience it as a customer

technology is good but it could be way way better

Creator's Tips & Advice

βœ“Travel agents should focus on selling quality and matching the right cruise to the customer rather than competing on price
βœ“Agents should experience the product personally to better communicate its value to clients

πŸ†•New to Cruising? This Creator Addresses:

Customers might choose a cheap cruise and have a bad first experience β€” Agents should match customers to the right cruise rather than selling on price alone

Questions This Creator Answers

QWhat are the priorities for Celebrity Cruises' new managing director?
QHow does Celebrity Cruises differentiate itself from other cruise lines?
QWhat is the company's approach to pricing and value?

Topics Covered

Value Pricing1Β½ Sad BaconSafety Medical2Β½ Happy BaconService Crew3Β½ Happy BaconExcursions3 Happy BaconEntertainment Shows2Β½ Happy BaconPort Destination3 Happy BaconBooking ProcessMeh

Port Highlights

CoCoCay3 Happy Bacon
Southampton2Β½ Happy Bacon
How to read the Trip Bacon Score
Happy Bacon β€” creators loved this aspect
Sad Bacon β€” creators took issue with this
Meh β€” no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = β€œmeh”, 5 = β€œbacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description↓

Lucy Huxley speaks to Celebrity Cruises' new MD Giles Hawke