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Discussion: Cast Member Pet Peeves - WDW News Tonight

WDW News Today
WDW News Today
✨Casual
👁️ 1K views📅 7 years ago⏱️ 40:50
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Disney Cruise Line
What This Creator Said
Creator Had Mixed FeelingsTips & Advice✨Casual Creator
Veteran Cruiser

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

I don't mean what are cast m is annoyed about I mean what do we as guests what are there what are some of the things that

we go Josh and I went to meet Mickey and Minnie at Town Square Theater the other day and we are the only people we at the end of the line in the room

the level of training has gone down clearly you can blame this on Disney they also stop training managers how to coach people

the Disney Cruise Line charges a premium price and provides a premium product but but provides much better service from the cast members than the parks do

Creator's Tips & Advice

✓If you don't know the answer, admit you don't know and find someone who can help.
✓Cast members should be transparent when they are new to a location.
✓Management should improve training and scheduling to avoid throwing people into unfamiliar roles.

🆕New to Cruising? This Creator Addresses:

Cast members not knowing basic information like directions or cupcake ingredients — Ask for help and be patient; management should improve training.

Questions This Creator Answers

QWhat are common pet peeves with cast members at Walt Disney World?
QWhy has the quality of cast member service declined?
QHow can cast members and management improve the guest experience?
YouTube Video Description↓

Tom Corless and crew discuss the pros and cons of both interacting with and being a cast member. Catch WDW News Tonight live every Thursday at 9pm EST right here on Youtube! This video is produced by WDW News Today - the worldwide leader in Disney parks news. Read all our news at www.wdwnt.com