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Webinar: COVID-19's Impact on Cruise Operations Finale

Seatrade Cruise
Seatrade Cruise
Casual
👁️ 354 views📅 5 years ago⏱️ 57:36
What This Creator Said
Creator Had Mixed FeelingsTips & AdviceCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

we need a covet 19 solution i mean that's just the bottom line all the way around once we get that it's announced there can be distribution

i think the travel advisor can be a real asset and has been an asset previously but in particular going forward in articulating to the consumer where the industry is at

the cruise industry was looked upon in many ways as a petri dish for this and this is a public relations nightmare

we have to lead from the future today is today there's a lot of pain in it we all have to get ahead of this and collaborate together

Creator's Tips & Advice

Use travel advisors for personalized service and guidance
Follow science-driven protocols for safety
Stay connected with clients through educational and supportive communication

🆕New to Cruising? This Creator Addresses:

Feeling unsafe on cruisesTravel advisors can educate and reassure new cruisers about safety measures

Questions This Creator Answers

QHow can the cruise industry recover from COVID-19?
QWhat role do travel agents play in the post-pandemic era?
QHow has media coverage affected the cruise industry?

Topics Covered

Safety Medical1 Happy BaconCrowd Capacity1 Sad BaconValue Pricing½ Sad BaconExcursions1½ Sad Bacon

Port Highlights

Fremantle/Perth1 Sad Bacon
Naples4 Happy Bacon
Seattle2½ Sad Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

When it comes to cruise operations and guest experiences post-COVID-19, what best practices can we adopt from other industries? How can businesses prepare financially for any future pandemic? What does the future of travel look like? This session features discussion points from the previous webinars, highlighting the importance of operations and guest experience when passengers return to cruising. Moderated by: Ryan Stana, CEO, and Founder, RWS Entertainment Group Panelists: Annie Scrivanich, Senior Vice President, Cruise Specialists Carolyn Spencer Brown, Chief Marketing Officer, Cruise Media, LLC Larry Pimentel, Former CEO, Azamara, SeaDream, Seabourn, Cunard