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Live Webinar: Keeping Up with the Cruisers: Entertaining Community Engagement

Seatrade Cruise
Seatrade Cruise
Casual
👁️ 138 views📅 5 years ago⏱️ 58:19
What This Creator Said
Creator RecommendsTips & AdviceCasual Creator
Veteran Cruiser

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

engagement is a relationship with a person a thing or an idea that is really associated with something else

community is a feeling of fellowship with others as a result of sharing common attitudes interests and goals

the days are going to continue to get brighter and that's sort of where we're heading in this entire pandemic

our industry wouldn't be where it is if our ship sailed empty

Creator's Tips & Advice

Use technology to maintain communication and connection with team members and community
Create engaging social media platforms to keep crew and guests informed and entertained
Diversify business models to include online offerings and virtual events
Host regular virtual meetings and town halls to keep stakeholders updated

Questions This Creator Answers

QHow can cruise industry stakeholders maintain engagement during operational disruptions?
QWhat strategies have been effective for keeping the cruise community connected?
QHow can vendors and companies adapt to survive and thrive during the pandemic?

Topics Covered

Service Crew3½ Happy BaconBooking Process2½ Happy BaconLoyalty Program2 Happy BaconEntertainment Activities3 Happy BaconPool Deck2 Happy BaconSafety Medical2 Happy BaconPort Destination3 Happy Bacon

Port Highlights

Miami3 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

If there’s one thing we’ve learned the last ten months, and with many passengers returning to the sea year on year, it’s that cruisers love to cruise.  Two former cruise directors, Anthony Richards (EFFY Jewelry) and Abe Hughes (Royal Caribbean International), have used their experience to keep the community engaged with cruise, be they passengers, crew, vendors, or shoreside personnel. In this webinar, they'll share tips learned throughout their industry experience to continue keeping the cruise community engaged. Tune in to gain valuable insight into why it is essential to maintain the community and hear examples of how best to engage with each group.