Missed a Cruise Excursion? Here’s How We Resolved Ours
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
We had a medical emergency on the way here. Had to stop at Aquapokco.
They said come back between December and May and it's great snorkeling.
Have a credit card that has some kind of trip cancellation or trip interruption insurance on it.
I really can't speak highly enough about all of the customer service we've ever dealt with with Viator.
Creator's Tips & Advice
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If your cruise ship arrives late and you miss a privately booked shore excursion, what should you do? That’s exactly what happened to us in Costa Rica. Our ship arrived later than expected, our excursion left without us, and suddenly we found ourselves trying to figure out the next steps. Would we lose the money? Was there anything we could do? What documentation did we need? Who should we contact first? In this video, we walk through exactly what happened, the steps we took, and the process we followed to try to resolve the situation. We also share several important lessons we learned along the way that could save you time, stress, and potentially money if this ever happens to you. More importantly, we discuss things you can do BEFORE booking private shore excursions that may improve your chances of a successful resolution if your ship is delayed, an itinerary changes, or circumstances beyond your control prevent you from making your tour. If you book excursions through local operators, Viator, Shore Excursions Group, private guides, or independent tour companies, these are tips you’ll want to know before your next cruise. Have you ever missed a cruise excursion? Let us know what happened in the comments. Watch Next: 🚢 Travel Bigger Series https://youtube.com/playlist?list=PL2wV-KXCTQQCWeloVa47pBrdktra5N-fw&si=zQ7XHz6VSWLNLXTw 🚢 Cruise Tips & Strategies https://youtube.com/playlist?list=PL2wV-KXCTQQAAz8NIMPKejIxgzz4lX8MO&si=a1GjoeYdLoxqs3lF We split our content between Cruise Through Retirement (ships, itineraries, and cruise experience) and Taste Life With Us (destinations, food, and daily life), so watching both gives you the full picture of what our full-time life looks like on land and at sea. Subscribe: Cruise Through Retirement https://www.youtube.com/@CruiseThroughRetirement Taste Life With Us https://www.youtube.com/@TasteLifeWithUs Social Links (Both Channels) Cruise Through Retirement Instagram https://www.instagram.com/Cruise_Through_Retirement Cruise Through Retirement Facebook https://www.facebook.com/CruiseThroughRetirement Taste Life With Us Instagram https://www.instagram.com/Taste_Life_With_Us Taste Life With Us Facebook https://www.facebook.com/TasteLifeWU We show you how to Travel Bigger and build a life you don’t want to take a vacation from. https://travelbigger.world #CruiseTips #ShoreExcursions #CruiseExcursion #CruisePlanning #CruiseAdvice #CruiseTravel #CruiseLife #CruiseVacation #CruiseThroughRetirement #TravelBigger