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MSC Cruises, Rick Sasso on Growth and Quality

Cruise Addicts
Cruise Addicts
πŸ₯ˆExpert
πŸ‘οΈ 247 viewsπŸ“… 9 years ago⏱️ 1:35
What This Creator Said
Creator RecommendsFull Ship ReviewπŸ₯ˆExpert Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

we're family-owned company I think we have uh probably the most beautiful ships in the world because we build them for our guests

we're building them for a guest experience and I think we understand the family nature

we're focusing on quality at every touch point and I think the guests are appreciating that

Questions This Creator Answers

QHow is MSC Cruises growing in the North American market?
QWhat is MSC's approach to quality and guest experience?

Topics Covered

Kids Family3Β½ Happy BaconShip Condition4 Happy BaconService Crew3 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon β€” creators loved this aspect
Sad Bacon β€” creators took issue with this
Meh β€” no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = β€œmeh”, 5 = β€œbacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description↓

We speak with Rick Sasso, President of MSC Cruises USA on the growth and quality in the N. American Market. #STCGlobal