Was CARNIVAL CRUISES “DUPLICITOUS” in REWARDS/LOYALTY PLANS?
Source: Our analysis of the creator's lived experience, based on what they said in this video.
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you talk about family, you talk about how important everybody is, how how valuable you were and and how you remained loyal to Carnival
Carnival, that's disingenuous because if you really appreciated your loyal cruisers and you were really thankful and genuinely, you know, it hit your heart, then you wouldn't pull the rug out from them
people are leaving your brand that haven't been with another brand in decades. How terrible is that that you force them to make that type of a decision?
I don't truly feel it was 100% duplicitous, but I do understand people feeling that it could be because you've lost trust in your customer base
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CARNIVAL CRUISES “DUPLICITOUS” in REWARDS/LOYALTY PLANS? #carnivalcruise #vifp #plan #loyalty #rewards #trust #failure #priority #Free #laundry #boarding Was CARNIVAL CRUISE LINE “Duplicitous” in there REWARDS program rollout, when they essentially dumped their current VIFP loyalty plan? As you see in the video from their 50th Birthday celebration.. they fully seemed to understand what “LOYALTY” meant for their company…and seemed to genuinely appreciate and pay respect to the “LOYAL” cruisers for getting them to where they are now. When did CARNIVAL lose that understanding of their customer? The Rewards program seems to show they’ve lost the understanding of most of their customer base. Almost 100% of those loyal cruisers that have an opinion feel what Carnival has done is wrong…yet we’re still waiting for a complete resolution to appease their largest customer base…And waiting and waiting. Please continue to post your feelings in the comments, and Like 👍🏼 and Subscribe 🔔 please check out our brother channel @funnelheads who was the inspiration for this video as well https://youtube.com/shorts/mcvIpyg1740?si=095HFJ8fi7dwDQAM As always, thanks for watching-Coach 😉