Trip Bacon β€” The secret ingredient to the perfect getaway logo
Trip Bacon

How to Lead Your Staff, Your Clients, and Yourself through Adversity | MasterAdvisor Series 6

Travel Market Report
Travel Market Report
✨Casual
πŸ‘οΈ 473 viewsπŸ“… 5 years ago⏱️ 49:49
What This Creator Said
Creator RecommendsTips & Advice✨Casual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

we have i believe in society there are three sets of travelers one is the traveler that really just wants to go out there it doesn't really matter current conditions they want adventure

it's important to have an infinite mindset it's real easy to be short-term focus what is this going to do for us now how are we impacted about it now

the key is to be calm you know anxiety and stress of the unknown can make you have irrational thinking and make poor decisions

crisis presents an opportunity not only for change but to realize what's really important

Creator's Tips & Advice

βœ“Use an infinite mindset and avoid short-term focus during crises
βœ“Communicate clearly and calmly with staff and clients
βœ“Step back and evaluate mistakes to learn from them
βœ“Show empathy and relate to people as humans, not just paychecks

Questions This Creator Answers

QHow to lead staff, clients, and yourself through adversity
QHow to handle client questions about health and safety
QHow to motivate and communicate with staff during uncertain times
QHow to deal with the emotional toll of news stories and crises
YouTube Video Description↓

Jennifer Doncsecz, the president of Bethlehem, Penn.'s VIP Vacations, joined TMR's Daniel McCarthy this week to talk about leadership through adversity. During the discussion, Jennifer spoke about how the post 9/11 climate brought her away from corporate travel into romance travel, and how she is keeping her staff and clients up-to-date about the constantly changing policies throughout the COVID-19 pandemic.