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MasterAdvisor 24: What Travel Agents Should Know About Terms and Conditions

Travel Market Report
Travel Market Report
✨Casual
πŸ‘οΈ 3K viewsπŸ“… 5 years ago⏱️ 55:28
What This Creator Said
Creator RecommendsTips & Advice✨Casual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

the travel industry is a high risk industry if you've ever tried to get a merchant account for your business you'll know that it's almost impossible to do that

if you've got really well-crafted terms and conditions you don't necessarily need a covid specific waiver

checking a box and returning a form is a perfectly valid way to have some to create an agreement between you and if you've got a record of that agreement

i think the travel industry is going to come back strong

Creator's Tips & Advice

βœ“Have errors and omissions insurance as a hosted agent
βœ“Create a client agreement, terms and conditions document, and credit card authorization
βœ“Ensure clients agree to terms via a form or credit card authorization
βœ“Disclose supplier identity to clients and include supplier terms in your documents

πŸ†•New to Cruising? This Creator Addresses:

Explaining new terms to long-term clients β€” Present it as part of a professional business practice; clients may appreciate the seriousness

Questions This Creator Answers

QWhy travel advisors need terms and conditions
QHow to create and implement terms and conditions
QHow to handle chargebacks and client disputes
QHow terms relate to supplier terms and conditions

Topics Covered

Value Pricing2Β½ Happy Bacon
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Happy Bacon β€” creators loved this aspect
Sad Bacon β€” creators took issue with this
Meh β€” no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = β€œmeh”, 5 = β€œbacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

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YouTube Video Description↓

Tom Carpenter, a travel agency owner with Huckleberry Travel, ASTA VTA, and a practicing attorney with the Carpenter Law Office in New York City, spoke to TMR's Daniel McCarthy about what travel advisors should know when it comes to building a terms and condition sheet to use with their clients, and why it's so important, especially now, with COVID-19 continuing to impact travel. How to Handle a Chargeback: https://www.youtube.com/watch?v=ldnrB0tDbmA Carpenter Law Office: https://www.carpentertaylor.com Like Us on Facebook: https://www.facebook.com/TravelMarketReport/ Follow Dan McCarthy on Twitter: https://twitter.com/DMcCarthy_NY