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MasterAdvisor 24: What Travel Agents Should Know About Terms and Conditions

Travel Market Report
Travel Market Report
โœจCasual
๐Ÿ‘๏ธ 3K views๐Ÿ“… 5 years agoโฑ๏ธ 55:28
What This Creator Said
Creator Had Mixed FeelingsTips & AdviceโœจCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

the travel industry is a high risk industry if you've ever tried to get a merchant account for your business you'll know that it's almost impossible to do that

there are three main things that you can do in your business to manage that legal risk and it and and and you know you can't always eliminate risk

if you've got a comprehensive terms and conditions document it's going to cover everything including the next thing that uh challenges the industry

checking a box and returning a form is a perfectly valid way to have some to create an agreement between you and if you've got a record of that agreement

Creator's Tips & Advice

โœ“Have errors and omissions insurance as a hosted agent
โœ“Create sound documents including client agreement, terms and conditions, and credit card authorization
โœ“Ensure clients agree to terms and conditions via a form or credit card authorization
โœ“Disclose supplier identity to clients as a legal obligation

๐Ÿ†•New to Cruising? This Creator Addresses:

Explaining new terms and conditions to long-term clients โ€” Present it as part of a professional business practice; clients may appreciate the seriousness

Questions This Creator Answers

QWhy travel advisors need terms and conditions
QHow to create a terms and conditions document
QHow to get clients to agree to terms and conditions
QHow terms and conditions relate to supplier terms
YouTube Video Descriptionโ†“

Tom Carpenter, a travel agency owner with Huckleberry Travel, ASTA VTA, and a practicing attorney with the Carpenter Law Office in New York City, spoke to TMR's Daniel McCarthy about what travel advisors should know when it comes to building a terms and condition sheet to use with their clients, and why it's so important, especially now, with COVID-19 continuing to impact travel. How to Handle a Chargeback: https://www.youtube.com/watch?v=ldnrB0tDbmA Carpenter Law Office: https://www.carpentertaylor.com Like Us on Facebook: https://www.facebook.com/TravelMarketReport/ Follow Dan McCarthy on Twitter: https://twitter.com/DMcCarthy_NY