Your privacy is important to us. This Privacy Policy explains how hook123 LLC ("we," "us," or "our"), the company that operates the Trip Bacon website and related services at tripbacon.com, collects, uses, discloses, and protects your personal information. It applies to all visitors, registered users, and subscribers of our platform.
By using Trip Bacon, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
1. Information We Collect
Information You Provide Directly
- Account information: when you create an account or subscribe, we collect your name, email address, company name, and billing details.
- Newsletter and form submissions: when you subscribe to our newsletter, request a report, or submit an inquiry, we collect the email address and any other information you provide.
- Payment information: when you purchase a subscription or report, payment details are collected and processed by our payment processor (Stripe). We do not store your full credit card number on our servers.
- Communications: if you contact us via email or through our site, we retain the contents of your message and your contact information.
Information Collected Automatically
- Usage data: pages visited, features used, links clicked, search queries, and timestamps.
- Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
- Cookies and similar technologies: see Section 5 below.
Information from Third-Party Sources
We collect publicly available information about long form cruise video content, such as video and channel details, from public sources. We do not collect personal data about video viewers or commenters.
Information About Content Creators
Because Trip Bacon catalogs and analyzes publicly available long form cruise video content, we process information that video creators have made public, such as channel names and the opinions expressed in their published videos. We use this information to inform our ratings and insights and to link to creators' original content. If you are a creator and have questions about how your public content appears on Trip Bacon, contact us at hello@tripbacon.com.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Trip Bacon platform and services.
- Process transactions, manage subscriptions, and deliver purchased reports.
- Send you transactional emails related to your account, purchases, and service updates.
- Send you marketing and promotional emails, including newsletters, product announcements, and industry insights (with your consent; see Section 4).
- Analyze publicly available long form cruise video content to power our ratings, insights, and reports.
- Personalize your experience and recommend relevant content.
- Monitor and analyze usage trends to improve site performance and user experience.
- Detect, prevent, and address fraud, abuse, or technical issues.
- Comply with legal obligations and enforce our terms of service.
3. AI and Automated Processing
Trip Bacon uses artificial intelligence and automated tools to analyze publicly available long form cruise video content and produce the ratings, scores, and insights featured on our site.
These automated processes are applied to publicly available content only. They do not involve profiling of individual users of our website, and we do not make automated decisions about you that produce legal or similarly significant effects.
4. Email Communications
We send two categories of email: transactional and marketing.
Transactional Emails
These are emails related to your account activity, such as registration confirmations, password resets, purchase receipts, subscription updates, and report availability notifications. These emails are necessary for the operation of your account and are not promotional in nature.
Marketing Emails
With your consent, we may send you newsletters, product announcements, industry insights, promotional offers, and information about new features or reports. Marketing emails are sent through our CRM and email platform.
Opting Out
You can opt out of marketing emails at any time by clicking the "unsubscribe" link included in every marketing email, or by contacting us at hello@tripbacon.com. Please note that even if you opt out of marketing emails, we will still send you transactional emails that are necessary for the operation of your account and services.
6. Third-Party Services
We use the following categories of third-party services in the operation of Trip Bacon:
- Hosting and infrastructure: Vercel (website hosting and CDN), Supabase (database and authentication).
- Payment processing:Stripe processes all payment transactions. Stripe's privacy policy governs its handling of your payment data.
- CRM and email delivery: Go High Level (GHL) is used for customer relationship management, marketing email delivery, and form processing.
- Video platforms:content you watch through embedded players on our site is served by the hosting platform and subject to that platform's privacy policy.
- Content discovery and analysis services: third-party services that help us find and analyze publicly available content. These services process publicly available content, not your personal data.
Each third-party service operates under its own privacy policy. We encourage you to review their respective policies.
7. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers: with trusted third-party vendors who perform services on our behalf (hosting, payment processing, email delivery), subject to confidentiality obligations.
- Legal requirements: when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: in any other circumstance where we have your explicit consent.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Specifically:
- Account data: retained for the duration of your account and for a reasonable period after account closure to comply with legal obligations.
- Transaction records: retained as required by tax and financial regulations.
- Marketing preferences: your opt-out preferences are retained indefinitely to ensure we respect your choices.
- Usage and analytics data: aggregated and anonymized data may be retained indefinitely for analytical purposes.
You may request deletion of your personal data at any time (see Section 10).
9. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest.
- Secure, time-limited authentication.
- Access controls that restrict who can view your data.
- Regular monitoring and logging of system access.
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
10. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct inaccurate or incomplete data.
- Deletion: request that we delete your personal data, subject to legal retention requirements.
- Portability: request a copy of your data in a structured, machine-readable format.
- Opt out of marketing: unsubscribe from marketing emails at any time using the link in any email or by contacting us directly.
- Withdraw consent: where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, contact us at hello@tripbacon.com. We will respond to your request within 30 days.
11. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to know: you may request that we disclose what personal information we have collected, used, disclosed, or sold about you in the past 12 months.
- Right to delete: you may request that we delete your personal information, subject to certain exceptions.
- Right to opt out of sale:we do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
- Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.
Global Privacy Control
Some browsers and extensions transmit a Global Privacy Control (GPC) signal. Because we do not sell or share your personal information as those terms are defined under the CCPA/CPRA, there is no sale or sharing for a GPC signal to opt you out of. If our practices change, we will honor GPC signals as required by law.
Other US State Privacy Laws
Residents of other states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, and Texas) may have similar rights of access, correction, deletion, and portability. We extend the rights described in Section 10 to all users regardless of location.
To submit a request, contact us at hello@tripbacon.com. We may need to verify your identity before processing your request.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing: we process your personal data based on (a) your consent, (b) the performance of a contract with you, (c) our legitimate interests (such as improving our services and preventing fraud), or (d) compliance with a legal obligation.
- Right to object: you may object to our processing of your personal data based on legitimate interests.
- Right to restrict processing: you may request that we restrict the processing of your personal data in certain circumstances.
- Right to lodge a complaint: you may file a complaint with your local data protection authority.
The data controller for GDPR purposes is hook123 LLC. Contact us at hello@tripbacon.com with any GDPR-related requests.
13. Children's Privacy
Trip Bacon is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at hello@tripbacon.com.
14. International Data Transfers
We are based in the United States, and your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction.
Where required by law, we rely on appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms.
15. Links to External Sites
Our website may contain links to external sites that are not operated by us, including video platforms, third-party cruise line websites, and social media platforms. We have no control over the content or privacy practices of these sites and cannot accept responsibility for their respective privacy policies. We encourage you to review the privacy policy of every site you visit.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Effective date" at the top of this page and, where appropriate, notify you via email or a prominent notice on our site.
Your continued use of Trip Bacon after any changes to this policy constitutes your acceptance of the updated policy.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
hook123 LLC
Email: hello@tripbacon.com
Website: tripbacon.com