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MasterAdvisor 70: How to Build Your Expedition Cruise Base with Both New and Existing Clients

Travel Market Report
Travel Market Report
Casual
👁️ 225 views📅 3 years ago⏱️ 51:08
What This Creator Said
Creator RecommendsTips & AdviceCasual CreatorSponsored
Veteran Cruiser

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

Expedition cruising is all about exploration, it's about special equipped ships, it's about remote destinations.

It's a once in a lifetime bucket list thing, it's something that you want to share with your loved ones.

The sale is so much more than a price tag, it's about the experience and the luxury of standing with an emperor penguin.

You need to uncover their vision for what they see in what is a perfect trip, and the why is just as important as the where.

Creator's Tips & Advice

Conduct a discover call early to understand client needs and preferences.
Sell the experience, not just the price tag; emphasize the investment in lifelong memories.

🆕New to Cruising? This Creator Addresses:

Mobility issues and getting in/out of zodiacsHave a discover call to understand mobility issues and communicate with suppliers to find suitable options.
Age restrictions and suitability for different age groupsExpedition cruises are good for solo travelers, families, couples, and multi-generational groups; manage client expectations.
Budget and price pointSell the experience and investment; plan ahead and ease clients into the cost over time.

Questions This Creator Answers

QWhere can you find new clients for expedition cruises?
QHow do you qualify clients for expedition cruises?
QHow do you overcome price point objections for expedition cruises?

Topics Covered

Excursions3 Happy BaconPort Destination3½ Happy BaconItinerary Route2½ Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

So it’s time to start booking expedition cruises and building your client base. You are probably asking yourself: Where can you find new clients? The “Where” can be the most intimidating part of that question. Do you already have a sizable client base but don’t know how to crack which of your existing clients would be the appropriate fit for an expedition? You may not how to pitch an expedition to a reluctant client, but we have you covered. Sometimes it just takes a little push to get your client sailing on an expedition cruise. TMR is ecstatic to be joined by Brownell Travel Advisors and M&L Travel Co-Owners Michael Gaughen and Lilly Lyn to weigh in on how to build your Expedition Cruise Base with clients old and new. As a “power team”, Michael's goal when planning travel is to create exceptional tailor-made journeys for his clients while Lilly focuses on anticipating the client’s expectations so that they are satisfied. This kind of client care is essential when figuring out which of your new and existing clients will be the right fit for an expedition journey. Join Michael and Lilly in a live discussion with TMR’s Daniel McCarthy in a live and free Zoom call sponsored by Lindblad Expeditions-National Geographic on May 4th at 1:00 PM EST. Lindblad Introduces Expedition 360 Full-Service Trade Program https://www.travelmarketreport.com/NicheLuxury/articles/Lindblad-Introduces-Expedition-360-Full-Service-Trade-Program For More #traveladvisor content, Subscribe now! #Lindblad #natgeo #nationalgeographic #travel #traveladvisor #clients #howtogetclients Our Check-In Episode with Airlines Reporting Corp's Paige Blunt: https://www.youtube.com/watch?v=cO8JWchwuqQ Subscribe to TMR's Newsletter: https://www.travelmarketreport.com/tmr-sign-up