Check-In: KORE's Diana Hnatov on Training the Industry's Newest Advisors
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
The goal of core is to introduce new to the industry travel advisors, people who are either career transitioning um or they are looking for a new career or they're just coming out of college and they don't know what they want to do.
They're not aware of it. It's really interesting because I literally just uh had a conversation with I was at a friend's house and they had another person there and they said, "I never use a travel agent."
We even have uh part of our module is how to deal with difficult clients. um when to know to you know when you cannot service them.
AI can make their lives very easy also by automating certain things. So automating letters or reminders things that you need to do on a daily basis.
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YouTube Video Description↓
Diana Hnatov serves as the Director of Sales and Services for KORE, a travel education program specifically designed to bridge the gap for new advisors entering the industry. KORE’s mission is to provide these entrants with the foundational training, practical knowledge, and professional confidence they need to build a successful career. Hnatov, who joined the organization in 2024, recently sat down with TMR’s VP and Editor-in-Chief Daniel McCarthy to discuss the changing landscape of travel education. In the interview, she shares insights on where new entrants are coming from, the specific areas where they require the most support, and why robust training is the key to bringing in the high-quality talent the industry currently needs. For more #traveladvisor content, subscribe now. #Travel #travelagent Subscribe to our newsletter for exclusive insights: https://marketing.travelmarketreport.com/acton/fs/blocks/showLandingPage/a/42623/p/p-008f/t/page/fm/0