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MasterAdvisor 72: How to Best Onboard, and Work With, New Clients

Travel Market Report
Travel Market Report
Casual
👁️ 232 views📅 2 years ago⏱️ 49:11
What This Creator Said
Creator RecommendsTips & AdviceCasual CreatorSponsored
Veteran Cruiser

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

the best advisors don't only make that one sale but they also keep their new clients loyal and coming back

we're 100 B2B so we only work with travel advisors and agencies we actually never Market or sell directly to Consumers

the travel demand is I would say probably even higher this year than last year and last year was hectic

the best compliment you can give me is a referral

Creator's Tips & Advice

Set clear expectations with new clients from day one
Manage client expectations on pricing and availability
Qualify new leads by asking about their trip goals and budget
Follow up with clients after their trip to gather feedback
Plan trips earlier than normal due to high demand

🆕New to Cruising? This Creator Addresses:

confusion about how travel advisors work and get paidExplain that suppliers compensate advisors, so there's no extra cost to the client
surprise at high travel pricesExplain increased demand and advise booking early for better pricing and availability

Questions This Creator Answers

QHow to onboard and work with new clients
QHow to build long-lasting client relationships
QHow to manage client expectations on pricing and availability
QWhere to find new clients and how to qualify them
QHow to handle client confusion about working with a travel advisor
YouTube Video Description

Now that you’ve found some new clients, what’s next? Some clients may only want a simple transaction, but how do you build a long-lasting relationship with them? The best advisors don’t only make that one sale but they also keep their new clients loyal and coming back. Having issues going beyond that first sale and don’t know why clients keep ghosting you once a transaction is made. Don’t worry, TMR has the right advisor for you. Friends of Ryan Roman, a Travel Advisor at Sunset Travel And Cruise, have said he understands the importance of adequately onboarding clients. A big step he takes is explaining what the booking will entail and his capabilities well in advance to manage expectations and set boundaries. Join Ryan for a live interview on Zoom sponsored by Avanti Destinations on June 1 at 1:00 PM EST. Avanti Adds Tenerife as New FIT Destination - https://www.travelmarketreport.com/Tours/articles/Avanti-Adds-Tenerife-as-New-FIT-Destination For More #traveladvisor content, Subscribe now! #newclients #clients #clientwork Our Check-In Episode with Airlines Reporting Corp's Paige Blunt: https://www.youtube.com/watch?v=cO8JWchwuqQ Subscribe to TMR's Newsletter: https://www.travelmarketreport.com/tmr-sign-up