CRUISE LINE ADMITS THEY WERE WRONG TURNING FAMILY AWAY
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
how about if you get all of your documentation right you double check and you're still denied getting on the cruise
the person at the check-in says oh there's a problem with your son's ID your documentation it's not acceptable we cannot use the student ID
within a few hours Royal Caribbean after the arguments back and forth and the double-checking and Etc realized their mistake she had the proper documentation she had exactly what she needed and then they were denied in error
the family turned them all down the family says hey they made the mistake I did everything correctly I double checked I made sure the documentation was right they turned me away they should cover my cruise plus all the money we ended up spending
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CRUISE LINE ADMITS THEY WERE WRONG TURNING FAMILY AWAY. A mother contacted the cruise lines to double check the ID she had for her children was correct. She was told everything was in order. Then when she shows up at the cruise terminal with her four excited childer only to be told she could not get on the ship. Even a supervisor was called over and she was still denide boarding. Then hours after the ship left the cruise line admitted they made a mistake.