CRUISE LINE IS KEEPING YOUR MONEY - CRUISE NEWS
Key Moments
Editorial Summary
The creator shares negative experiences regarding financial practices encountered during a recent sailing on the Norwegian Breakaway. The first issue involves the disembarkation process, where passengers with remaining account balances were required to stand in a long line to receive cash refunds rather than having the funds automatically returned to their credit cards. The creator suggests this method encourages passengers to abandon small balances to avoid delays, effectively allowing the cruise line to retain the money. The second issue concerns missed ports due to weather. The creator explains that while port fees and taxes should be automatically refunded to a passenger's account, Norwegian Cruise Line required passengers to manually request these refunds at the front desk. Furthermore, any refunded port fees had to be spent on the ship before the end of the cruise or they would be lost. The creator concludes that these processes function as a way for the cruise line to collect free money from uninformed passengers and expresses significant disappointment with the company's handling of these situations.
Written by TripBacon from this video's transcript.
How This Review Compares
This review is more critical than the all-time creator consensus.
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
what I witnessed on this Cruise is tat amount to stealing our money and I don't use those words lightly
the cruise line is keeping it you just donate it to the Norwegian fund of paying off their debt
most people did not know they had to do that there's 4 000 some people on that ship I guarantee you three quarters of them never went down to ask for their port fees back
shame on you going into this cruise we had nine sorry not we the vloggers who organized this had 900 cabins booked on this sailing
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Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
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