CRUISE NEWS - FAMILY LEFT AT THE DOCK IS COMPENSATED BY NORWEGIAN CRUISE LINE

Editorial Summary

Tony from LA Lido Loca reports on a situation involving a Canadian family traveling with Norwegian Cruise Line. Despite having all necessary paperwork and vaccinations in order, the family was denied boarding at the cruise port due to a vaccination policy issue. The cruise line initially refused to accept the youngest child, who was eleven years old, stating that no vaccines were approved for that age group under their specific criteria. Furthermore, the company initially denied the family a refund of their four thousand dollar payment, citing a violation of policy. The family sought assistance from the Elliott advocacy group to investigate the matter. The advocacy group discovered that the health department in Alberta had indeed offered vaccines to children born in 2009, which included eleven year olds. After the advocacy group submitted this information to Norwegian Cruise Line, the company reversed its decision. The cruise line expressed sadness regarding the circumstances and agreed to provide a full refund to the original form of payment or future cruise credits. The host concludes by noting that while the family eventually received compensation, the incident serves as a reminder to carry extensive proof of vaccination for young children.

Written by TripBacon from this video's transcript.