Cruise News: Passenger SHOCKED by Cruise Charges After Cancellation!
Key Moments
Editorial Summary
A Royal Caribbean passenger is seeking assistance following a complicated cancellation process involving a last minute medical issue. Although the individual received a cancellation notice, they discovered that their original booking number remained active with new names assigned to the cabin reservation. Royal Caribbean subsequently charged all onboard expenses incurred during the sailing to the credit card of the passenger who had originally booked the trip. When the passenger contacted the cruise line to resolve the matter, the company stated they were unable to provide assistance because the individual's name was no longer listed on the active reservation. The situation highlights a discrepancy between the cancellation notice received and the subsequent billing actions taken by the cruise line.
Written by TripBacon from this video's transcript.
How This Review Compares
This review is more critical than the all-time creator consensus.
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
a Royal Caribbean passengers asking for help as they were forced to cancel their Cruise due to a last minute medical issue
they saw on the app their old booking number was used and new names were on the reservation in the cabin they cancelled
Royal Caribbean then charged all the onboard charges to their credit card from the passengers that actually went on the cruise
when they called Royal Caribbean they said they couldn't do anything to help them because their name wasn't on the reservation
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Topics Covered
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