Cruise Passenger Says the Crew RUINED His Medication!

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Editorial Summary
A Royal Caribbean passenger has reported a significant safety issue regarding the handling of temperature sensitive medication during a cruise. The individual requested a portable refrigerator to ensure their insulin remained at a safe temperature, expressing doubt that the standard cabin cooling box would be sufficient. Although a portable chiller was delivered to the cabin while the passenger was away, crew members reportedly moved the insulin into the device without verifying its settings. The device was set to heat rather than cool, which resulted in the destruction of the medication. Following the incident, the passenger sought assistance from the ship's medical center to obtain replacement insulin before the vessel reached its next port of call. However, the passenger reported that the cruise line attempted to charge a fee for the medical visit. The situation highlights potential risks for travelers who depend on refrigerated supplies and raises questions regarding the protocols used by crew members when managing passenger medical needs.
Written by TripBacon from this video's transcript.
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Creator's Key Takeaways
a Royal Caribbean passenger is warning others of a serious safety concern, especially those who rely on refrigerated medication.
The passenger said they requested a portable refrigerator because they didn't trust the standard cabin cooling box to keep their insulin cold enough.
crew members moved the insulin into it without realizing it was set to heat, not cool, effectively ruining the medication.
Royal Caribbean tried to charge him for the visit.
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