Cruise Passenger Scammed Out of Shore Excursion Money

Editorial Summary

Doug Parker reports on several Carnival Cruise passengers, including Jill Rder, who are attempting to recover funds for canceled shore excursions. After a Carnival vessel failed to reach Greenland last fall due to weather, a third party seller named Sandra Cruz allegedly refused to issue refunds. The seller reportedly altered website terms and conditions to label the tours as non-refundable after the cancellation was announced. Because of these changes, credit card companies have rejected dispute claims from affected travelers. Rder advises future passengers to use vetted operators, check reviews, and purchase travel insurance. The report also notes that Carnival has missed all Greenland stops for two consecutive years due to weather. Additionally, the report provides an update on the Villa Vie Odyssey, which remains in dry dock in Belfast following multiple delays caused by extensive renovations. The ship is scheduled to launch a world cruise on July 20th. Finally, the segment covers the upcoming arrival of Royal Caribbean's Utopia of the Seas, a ship designed for short cruises that features numerous dining and bar options. The vessel will undergo inspections and ceremonies before its inaugural sailing.

Written by TripBacon from this video's transcript.