Cruise Scam Cost Passenger $20,000 & Carnival Denies Initial Refund

Editorial Summary

Doug Parker reports on several significant developments within the cruise industry. Norwegian Cruise Line has issued a warning regarding a phone scam targeting passengers booking airfare. Scammers posing as employees collect payments and then request new credit card information under the pretense of price drops, with one guest reportedly losing nearly $20,000. The company advises passengers to verify contact information and avoid sharing reservation details on social media. In another story, a California woman reported that Carnival Cruise Line initially denied her refund request following a miscarriage prior to an Alaska cruise. After her situation received national media attention, the cruise line provided travel credits and an apology. Additionally, MSC Cruises is updating its specialty dining program by introducing simplified menus and flexible packages across its fleet. Guests can access most menu items for a fixed fee or purchase pre-paid meal packages at a discount. Finally, the report notes a decline in cruise industry stocks, with Carnival Corporation, Royal Caribbean, Norwegian, and Viking all seeing percentage decreases on Wednesday.

Written by TripBacon from this video's transcript.