Cruising With Crystal Cruises' President
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
when you spend 23.5 million dollars on something you want to show it off that's just human nature
i think um it's opened up the ship much more to the guests in particular in in this room starlight
we brought the bar from that bulkhead and moved it toward the center here to be a focal point of the room
initial reception has been terrific by our guests
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Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
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When you spend $23.5 million on something, you want to show it off. That's just human nature. And that's just what Crystal Cruises did a few weeks ago for the travel trade and press. The cruise company had doled out that princely sum to upgrade its 12-year-old Crystal Symphony, and they invited us to come take a look. But has the upgrade improved the passenger experience? Crystal Cruises President Gregg Michel thinks so. I sat down with him during our sailing to talk about how the investment made Crystal Symphony a better ship.