Don’t Make this $6,000 Cruise Mistake!
Key Moments
Editorial Summary
A cruise passenger shared a warning regarding a significant financial loss caused by missing documentation. The individual explained that they waited until the final moments to collect necessary check-in credentials for an upcoming voyage. During this process, they discovered that their children's birth certificates had been lost during a recent move. The passenger contacted Royal Caribbean to inquire about alternative options, such as rescheduling the trip for a different sailing date, but the cruise line denied the request. Furthermore, the passenger's insurance provider informed them that the loss of the birth certificates was not a covered event under their existing policy. Because the discovery occurred only one day before the scheduled departure, the family was unable to travel and lost their six thousand dollar investment. The creator presented this situation to prompt discussion on how others might avoid similar logistical errors.
Written by TripBacon from this video's transcript.
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
A passenger said they waited until the last minute to gather their check-in credentials for their cruise and realized they lost both of their children's birth certificates in a recent move.
They called Royal Caribbean asking if there was anything they could do such as switching into another sailing and they said no.
Also, their insurance company said that their missing birth certificates wouldn't be covered under their policy.
Being that it was a day before their cruise, they were left stuck and out $6,000.
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