FAMILY DEVASTATED AFTER BEING DENIED BOARDING BY NCL
Key Moments
Editorial Summary
The creator discusses a situation where two couples, including elderly parents, were denied boarding for a Norwegian Cruise Line holiday due to missing documentation. Although the passengers presented passports and driver's licenses, two members of the group were permanent residents who did not have their physical green cards on them. The creator explains that Norwegian Cruise Line requires the physical card because it is necessary for re-entry into the United States. Furthermore, the creator notes that federal law requires permanent residents to carry their green cards at all times. The family is currently seeking refunds or cruise credits, but the creator suggests the cruise line is not obligated to provide them because the requirement is both on the company website and in federal law. The video concludes with a warning to travelers to perform their own research via Google searches to ensure they have all necessary documentation, such as visas or residency cards, before arriving at a terminal or airport.
Written by TripBacon from this video's transcript.
How This Review Compares
This review is more critical than the all-time creator consensus.
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
Well, what was supposed to be a wonderful Christmas holiday vacation on Norwegian Cruise Line turned into a nightmare for two couples, a related family, parents, uh, and kids.
The trouble is that their two of the passengers were permanent residences and they needed to have their green card or ark card, alien residence card and uh they didn't have it physically on them.
Unfortunately, the rules and that doesn't seem to be on their side.
I'm warning everybody out there, just do a Google search, type in your information, where you're going, and I guarantee you it'll come up with the information.
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Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
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