Holland America Line’s Lynn Narraway celebrates 30 years at the line

Name: Holland America Line’s Lynn Narraway celebrates 30 years at the line
Uploaded: 2021-05-17T00:00:00+00:00
Duration: 34 min 32 s
Channel: Travel Weekly
Description: The line’s MD tells us that ‘there is still a lot of opportunity for all travel advisors to sell cruise’

Travel Weekly

✨Casual

👁️ 16 views📅 5 years ago⏱️ 34:32

Holland America Line

Rotterdam

What This Creator Said

4 Happy Bacon

Creator RecommendsTips & Advice✨Casual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

there is still a lot of opportunity for all travel advisors to sell cruise

cruising has always been very safe and i think it will be even more so in the future

i've been lucky to travel to some very special places over the past 30 years you know from alaska to the amazon

the cruise industry is exceptional and the way we all work together to get more people to cruise

Creator's Tips & Advice

✓Travel advisors should educate themselves and know their clients to introduce cruises appropriately

✓Focus on loyal guests for 2021, but refocus on new-to-cruise in 2022

✓Use inclusive promotions to enhance guest value and experience

🆕New to Cruising? This Creator Addresses:

Perceptions about cruising — Travel advisors should use language that guests know from their existing holiday experiences to introduce cruising

Questions This Creator Answers

QHow has the cruise industry adapted during the COVID-19 pandemic?

QWhat opportunities exist for travel advisors to sell cruises post-pandemic?

QHow has Holland America Line evolved over 30 years?

Topics Covered

Kids Family4 Happy BaconService Crew4½ Happy BaconExcursions4 Happy BaconPort Destination4 Happy BaconItinerary Route3½ Happy BaconBooking Process4 Happy BaconLoyalty Program3½ Happy BaconSafety Medical4 Happy Bacon