I GOT SO ANGRY ON THIS CALL WITH THE CRUISE LINE - CRUISE NEWS
Key Moments
Editorial Summary
The creator discusses her frustration regarding a recent Princess Cruises seminar intended for travel agents. The webinar was advertised as a session to explain Princess Plus and Premiere enhancements, providing necessary details for agents to answer client questions. However, the creator notes that the majority of the hour-long call focused on basic training for the Polar Online booking engine, covering elementary tasks like adding birthdays. She expresses disappointment that the cruise line ignored specific questions in the chat regarding pricing changes, the rebranding of casual dining, and the lack of grandfathering for existing bookings. While the cruise line eventually addressed the benefits of the new packages in the final ten minutes, the creator felt they avoided the difficult questions agents actually needed answered. Despite her anger toward the company's communication style and lack of transparency, she concludes that she will continue to sell Princess cruises because she still values the ships, staff, and overall product.
Written by TripBacon from this video's transcript.
How This Review Compares
This review is more critical than the all-time creator consensus.
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
I got so frustrated at listening to this wondering when they're actually going to get to the topic that I recorded this
we just want simple answers we just want to be asked some questions as to the decision making Etc
I still love the product I love the ships I love the staff I have so many friends on board I love the entertainment
that left a really bad taste in every single travel agent on that calls now just left us with a bad taste in our mouth
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Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
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