Managing Groups
MSC Cruises USA
π₯Expert
ποΈ 5K viewsπ
4 years agoβ±οΈ 1:09:12
What This Creator Said
1 Happy Bacon
Creator Had Mixed FeelingsTips & Adviceπ₯Expert Creator
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
My name is Denise Lee's director of sales with MSC Cruises.
We do still have three weeks remaining in our series.
Today we are going to go into managing groups through our online tool which is MSC book.
If it's 16 staterooms or less, there's zero deposit due initially.
Creator's Tips & Advice
βUse the modify group inventory feature to request additional staterooms.
βDownload the passenger manifest for large groups using the exact format.
βUse quick pay for batch payments but avoid waiting until the last day.
βCheck with your agency administrator if you cannot see certain functions.
Questions This Creator Answers
QHow to access and view group bookings in MSC Book.
QHow to book staterooms within a group.
QHow to make payments for group bookings.
QHow to modify group inventory and request changes.
QHow to transfer FIT bookings to a group.
Topics Covered
Booking Process1 Happy BaconValue Pricing1 Happy Bacon
How to read the Trip Bacon Score
Happy Bacon β creators loved this aspect
Sad Bacon β creators took issue with this
Meh β no strong opinion either way
Scale: 0β5 strips in half-step increments. 0 = βmehβ, 5 = βbacon blissβ. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Descriptionβ
During this session learn all about managing your groups in MSC Book. Everything from viewing existing groups, inventory requests, booking staterooms to making payments.