P&O DOWNGRADED US THE DAY BEFORE OUR CRUISE
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
it's the lying from Pio customer services and then they say oh it's Aria's fault
we've been downgraded by pno and not the best up to our crews
Creator's Tips & Advice
🆕New to Cruising? This Creator Addresses:
Questions This Creator Answers
Topics Covered
Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyYouTube Video Description↓
The day before our cruise, we logged onto the P&O website to find we had been DOWNGRADED from the cabin we'd paid for! Customer services at head office and Southampton were. both appealing, and it took multiple phone calls and visits to receptions for them to admit that they'd lied and had sold our cabin to someone else (who likely paid more). We're putting this video out to warn others that this CAN happen, even up until the night before your cruise. We're obviously still so happy and grateful we're on holiday and in a fab cabin, just not what we booked and paid for. full cruise vlog to follow, James & George x