Royal Caribbean Eliminates Popular Perk

Editorial Summary

The creator discusses a recent policy change by Royal Caribbean regarding the Dine, Drink, and Discover package on Oasis class ships. This specific perk package was designed to incentivize guests to book interior balcony cabins that overlook Central Park or the Boardwalk area. The package included various benefits such as specialty restaurant lunches, wine, soda packages, or private activities like rock climbing and casino lessons. Royal Caribbean initially announced the removal of this program, offering a fifty dollar onboard credit as a replacement for future bookings. This decision caused significant pushback from passengers who had booked cruises based on these specific incentives. In response to the outcry, the cruise line updated its policy to allow guests booked beyond the start of 2020 to choose between the fifty dollar credit or keeping their original perk package. The creator concludes by arguing that cruise lines should always grandfather in existing bookings when changing incentive structures to maintain customer trust, rather than forcing new policies on those who have already committed to a voyage.

Written by TripBacon from this video's transcript.