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The Heart of What We Do | Franco Semeraro | Chief Experience Officer

Regent Seven Seas Cruises
Regent Seven Seas Cruises
🥉Knowledgeable
👁️ 1K views📅 4 years ago⏱️ 1:47
What This Creator Said
Creator RecommendsCabin / Ship Tour🥉Knowledgeable Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

i've been with regent from the very beginning i was was fortunate to be in rama in 1992 when they were building the first region ship was called the radisson diamond at the time

you don't understand what a great feeling is that you turn a customer that has purchased some service and by the time he leaves the ship he's part of the family

the fundamentals and that's the heart of what we do

Topics Covered

Service Crew4½ Happy BaconCompany History3½ Happy Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology
YouTube Video Description

Chief Experience Officer Franco Semeraro has been with Regent Seven Seas Cruises since the very beginning. While spending time in his hometown of Cisternino, Italy, he shares his love of family and food and his passion for cruising that fuels his desire to create the perfect onboard atmosphere for our guests. Learn More: https://bit.ly/3gvfPgG #HeartOfRegent #RegentCruises #ExperienceRegent