They're Back! ETIHAD AIRWAYS 787-10 Business Class Trip Report【Bangkok to Abu Dhabi】

Editorial Summary

The creator provides a detailed review of an Etihad Airways business class flight from Bangkok to Abu Dhabi on a Boeing 787-10. After discussing his transit through Suvarnabhumi Airport and his choice of the Turkish Airlines lounge, he provides historical context regarding the four phases of Etihad's evolution. Upon boarding, he evaluates the business class cabin, noting the one-to-one seat pattern and the forward and rear-facing configuration. While he praises the design and the new Armani Casa soft products, he expresses significant dissatisfaction with the seat depth, the lack of a raisable footrest, and the tendency of the inflatable seat cushions to adjust unexpectedly. The review covers the onboard service, which the creator describes as the best he has experienced from the airline, highlighting the personable crew and efficient service. He also examines the catering, specifically praising the spicy Thai prawn salad and the new glassware, though he criticizes the plastic salt and pepper containers and a slippery tray. He concludes that despite the flaws in the current 787 seat, the airline is showing signs of a successful rebirth through improved service and new terminal developments.

Written by TripBacon from this video's transcript.