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‘Understand diversity of touring product and challenge misconceptions’

Travel Weekly
Travel Weekly
Casual
👁️ 7 views📅 6 years ago⏱️ 27:37
What This Creator Said
Creator Had Mixed FeelingsTips & AdviceCasual Creator

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

I think it does come down to customers and the attractiveness to the sector customers looking for a really authentic immersive experience

tour managers will pay even more key role in tours than they ever have done before no doubt

it's really stunting your customer and for us you know our trade partners know their customers better than anybody else

Creator's Tips & Advice

Ask the right questions to understand customer needs
Brush up on knowledge by signing up to supplier newsletters
Highlight the value of tour managers and all-inclusive aspects
Work with a small set of preferred operators for focused training

🆕New to Cruising? This Creator Addresses:

Outdated misconceptions about rigid itineraries and no free timeExplain that many tours offer flexibility, excursions, and free time to choose activities
Fear of not keeping up with group activitiesHighlight that tours range from soft to active, and there's a tour for every interest and fitness level

Questions This Creator Answers

QHow to sell touring products during the adventure sector
QWhat are common misconceptions about guided tours and how to break them down
QWhat tips can help agents new to the touring sector
YouTube Video Description

Katie McGonagle speaks to Explore’s Ben Ittensohn, Travelsphere and Just You’s Sarah Weetman and Triangle Travel’s Rob Kenton