Update On Couple Denied Boarding On World’s Largest Cruise Ship

Key Moments
Editorial Summary
The creator provides an update regarding a young couple who was denied boarding on the Wonder of the Seas at Port Canaveral. According to the mother of the passengers, the couple was prevented from boarding despite having booked through a travel agency. A significant complication arose when the cruise line retained one of the couple's four bags, which reportedly contained money. The creator notes that the passengers' friends were able to board and discovered that the couple's original cabin had already been assigned to other people. While the exact cause remains unconfirmed, the creator discusses a potential issue involving a chargeback for a drink package on an American Express gold card, which requires specific verification for large purchases. The creator also addresses common cruise travel advice, such as the importance of keeping essential medications and important documents in carry-on luggage rather than checked bags. The video concludes by stating that more information is expected once the son and his girlfriend meet with the creator to clarify the situation further.
Written by TripBacon from this video's transcript.
How This Review Compares
This review is more critical than the all-time creator consensus.
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
I do not believe it was the travel agents issue so they said travel agency or travel agent and they actually booked through cruises.com
the fact they did not get their luggage returned to them before they were locked out of the terminal that is the problem
Royal Caribbean is one of those Cruise Lines who is supposed to have top-notch customer service not this week they failed four young passengers terribly
keep them on you keep them in a bag a handbag or maybe your carry-on because the last thing you want to do
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Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
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