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Update On Couple Denied Boarding On World’s Largest Cruise Ship

The Shiplife
The Shiplife
🏅Authority
👁️ 233K views📅 2 years ago⏱️ 12:18

Key Moments

Editorial Summary

The creator provides an update regarding a young couple who was denied boarding on the Wonder of the Seas at Port Canaveral. According to the mother of the passengers, the couple was prevented from boarding despite having booked through a travel agency. A significant complication arose when the cruise line retained one of the couple's four bags, which reportedly contained money. The creator notes that the passengers' friends were able to board and discovered that the couple's original cabin had already been assigned to other people. While the exact cause remains unconfirmed, the creator discusses a potential issue involving a chargeback for a drink package on an American Express gold card, which requires specific verification for large purchases. The creator also addresses common cruise travel advice, such as the importance of keeping essential medications and important documents in carry-on luggage rather than checked bags. The video concludes by stating that more information is expected once the son and his girlfriend meet with the creator to clarify the situation further.

Written by TripBacon from this video's transcript.

How This Review Compares

This review's score for Royal Caribbean Group
Mild Gripe
All-time creator consensus for Royal Caribbean Group
A Nibble

This review is more critical than the all-time creator consensus.

What This Creator Said
Creator Had Mixed FeelingsCruise Vlog🏅Authority Creator
Veteran Cruiser

Source: Our analysis of the creator's lived experience, based on what they said in this video.

Creator's Key Takeaways

I do not believe it was the travel agents issue so they said travel agency or travel agent and they actually booked through cruises.com

the fact they did not get their luggage returned to them before they were locked out of the terminal that is the problem

Royal Caribbean is one of those Cruise Lines who is supposed to have top-notch customer service not this week they failed four young passengers terribly

keep them on you keep them in a bag a handbag or maybe your carry-on because the last thing you want to do

Creator's Tips & Advice

Be selective when choosing a travel agent; use someone reputable or referred by someone you trust.
Keep life-saving medication on your person, not in checked luggage.

🆕New to Cruising? This Creator Addresses:

Putting medication in checked luggageKeep life-saving drugs on your person, not in checked bags, to avoid potential life-threatening situations.
Choosing a travel agentBe selective; use reputable agents or those referred by trusted sources to avoid issues.

Questions This Creator Answers

QWhy was a young couple denied boarding on the World's Largest Cruise Ship?
QWas the travel agent at fault for the boarding denial?
QWhat should travelers do to avoid similar issues with luggage and boarding?

Topics Covered

Booking Process1½ Sad BaconService Crew3½ Sad BaconEmbarkation2½ Sad Bacon

Port Highlights

Port Canaveral2½ Sad Bacon
How to read the Trip Bacon Score
Happy Bacon — creators loved this aspect
Sad Bacon — creators took issue with this
Meh — no strong opinion either way

Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.

About our Bacon Score methodology

Video content sourced from the creator's original upload. Watch on YouTube